Who Can Add a Family Member to an Ayushman Card?

Family-member addition generally applies to an existing eligible household. The household should already be included in the applicable PM-JAY or participating state health-scheme database.

The process may require:

• An existing eligible PM-JAY or state-scheme household record
• At least one existing family member who can be officially verified
• A genuine relationship between the new member and eligible household
• An accepted document establishing the family relationship
• Identity verification of the existing beneficiary
• Identity or age verification of the new member
• Approval through the applicable official workflow

When May a Family Member Be Added?

Supported categories and documents may differ according to the state and scheme. Common situations that may support a family-member request include:

Main Requirements for Adding a Family Member

Documents Required to Add a Family Member

The exact documents depend on the relationship, beneficiary age, selected scheme and current verification process.

How to Add a Newborn Child

A newborn may be linked to an eligible household when the relationship with an existing verified parent or family member can be established.

Keep the following ready:

• Hospital birth record or birth certificate
• Parent’s Aadhaar card
• Existing eligible family record
• Ration card or Family ID where applicable
• Child’s Aadhaar if available and requested
• Active mobile number
• Child’s photograph where required

General process

1. Search for the existing eligible household.
2. Select the verified parent or family member.
3. Check whether a member-addition option is available.
4. Select the newborn or child relationship category.
5. Enter the child’s name and birth information.
6. Provide the accepted birth or relationship document.
7. Complete the existing member’s authentication.
8. Complete the child’s verification where required.
9. Review and submit the request.
10. Save any acknowledgement or reference number.
11. Check the request status.
12. Complete card creation after approval.

How to Add a Spouse After Marriage

A spouse may be added to an eligible household when the marriage and relationship with the verified beneficiary can be established.

Possible supporting records include:

• Marriage certificate
• Updated state-approved ration card
• Updated Family ID
• Spouse’s Aadhaar card
• Existing beneficiary’s Aadhaar card
• Another accepted marriage or relationship document

General process

1. Find the existing eligible household.
2. Verify an existing family member.
3. Select the available member-addition option.
4. Choose spouse or marriage as the relationship category.
5. Enter the new spouse’s identity details.
6. Provide the accepted marriage or family document.
7. Complete the existing member’s authentication.
8. Complete the new spouse’s eKYC where required.
9. Submit the request for approval.
10. Check the updated household record after approval.

How to Add a Legally Adopted Child

A legally adopted child may be considered when a valid adoption document establishes the relationship with an existing eligible family.

Documents may include:

• Valid adoption certificate or legal adoption order
• Adoptive parent’s Aadhaar card
• Child’s Aadhaar or accepted identity record where available
• Eligible Family ID or ration card
• Birth record where requested
• Other documents required by the state

How to Add a Missing Family Member

A person may be a genuine member of an eligible household but may not appear in the beneficiary record. First confirm that the member is not listed under another spelling, age or household.

Before requesting addition

1. Search using the missing member’s Aadhaar number.
2. Search using the eligible Family ID.
3. Search using the ration-card number.
4. Check another spelling of the member’s name.
5. Review every member displayed in the household.
6. Check whether the member appears in another household.
7. Confirm that the correct state and scheme are selected.

If the member is genuinely missing, collect an accepted family or relationship document and request the applicable member-addition process.

How to Check for an Online Family-Member Addition Option

A family-update or add-member button may not appear for every state or beneficiary. Follow only the options displayed by the official system.

1. Open the official beneficiary portal at beneficiary.nha.gov.in.
2. Select beneficiary login.
3. Enter an active mobile number.
4. Complete captcha and login OTP verification.
5. Select the correct state.
6. Select the applicable scheme.
7. Search for the eligible household.
8. Open the correct family record.
9. Check whether an existing member is verified.
10. Look for an add-member or family-update option.
11. Select the applicable relationship category.
12. Enter the new member’s information.
13. Provide an accepted relationship document when requested.
14. Complete existing-member authentication.
15. Complete the new member’s verification where required.
16. Review and submit the request.
17. Save any acknowledgement or reference number.

How to Check Family Details in the Ayushman App

The official Ayushman App can help beneficiaries find their household and review existing family members. Available family-update features may differ by state, scheme and app version.

1. Install the official Ayushman App.
2. Confirm that the developer is the National Health Authority.
3. Log in using an active mobile number.
4. Select the correct state and scheme.
5. Search for the existing family.
6. Open the matching household record.
7. Review all listed family members.
8. Check whether a family-update option is displayed.
9. Follow the official instructions shown for the record.
10. Complete authentication and submit documents where requested.

How to Add a Family Member Offline

An authorised operator may be required when the beneficiary portal or app does not provide a family-addition option.

Depending on availability, assistance may be available at:

• An authorised Common Service Centre
• An Ayushman help desk at an empanelled hospital
• A State Health Agency assistance centre
• An authorised beneficiary-verification camp
• Another officially designated service point

General offline process

1. Carry original identity and relationship documents.
2. Ask the operator to find the existing eligible family.
3. Confirm that the correct household is displayed.
4. Select an existing verified family member.
5. Explain the new member’s relationship.
6. Provide the accepted supporting document.
7. Complete the existing member’s authentication.
8. Enter and verify the new member’s information.
9. Complete the new member’s eKYC where required.
10. Review all information before submission.
11. Collect any acknowledgement or reference number.
12. Check the request status later.

Why an Existing Family Member May Need Verification

The official system may require an existing eligible beneficiary to confirm that the new person genuinely belongs to the household.

Existing-member verification may include:

• Selecting a current member from the eligible household
• Providing the existing beneficiary’s identity information
• Completing Aadhaar OTP authentication
• Completing face or biometric authentication
• Confirming the relationship with the new member
• Reviewing the submitted relationship document

How to Complete eKYC for the New Family Member

After a member-addition request is approved or made available for verification, the new member may need to complete eKYC before receiving an Ayushman Card.

Available methods may include:

• Aadhaar OTP authentication
• Face authentication
• Fingerprint authentication through an authorised operator
• Photograph capture
• Another approved state-specific method

General eKYC process

1. Select the newly added family member.
2. Review the name, age, gender and relationship.
3. Select an available eKYC method.
4. Enter the required identity information.
5. Complete OTP, face or biometric verification.
6. Capture a clear photograph where requested.
7. Review the information.
8. Submit the eKYC request.
9. Check the card-generation status.

How to Check Family-Member Addition Status

After submission, the request may be approved, remain under verification or be rejected.

Why Can a Family-Member Request Be Rejected?

Possible reasons include:

• The existing household is not eligible under the selected scheme
• No existing member has completed required verification
• The relationship document is missing
• The submitted document is unclear or unsupported
• The new member’s identity details do not match
• Birth or marriage details are inconsistent
• The member already appears in another household
• The wrong relationship category was selected
• The person is not genuinely related to the family
• The request includes false or altered information

What to do after rejection

1. Read the displayed rejection reason.
2. Confirm that the correct household was selected.
3. Check whether the member already has another record.
4. Compare names and dates across all documents.
5. Collect a valid relationship document.
6. Correct incorrect source information.
7. Visit an authorised centre for the applicable process.
8. Submit again only through an officially permitted workflow.

Common Family-Member Addition Problems

1. Add-member option is not showing

Self-service addition may not be available for the selected state or household. Seek assistance from an authorised operator.

2. Existing family member is not verified

Complete the existing beneficiary’s eKYC before attempting the family update.

3. Birth certificate does not match

Check the child’s name, parent’s name and date of birth. Correct the source document when necessary.

4. Marriage certificate is unavailable

Check whether an updated Family ID, ration card or another officially accepted relationship record can be used.

5. New member appears in another household

Do not create a duplicate record. Ask an authorised centre which family update or transfer process applies.

6. New member does not have Aadhaar

Ask the official system or authorised operator which identity document is accepted under the current process.

7. eKYC fails after member approval

Check the member’s name, age, gender and photograph. Use another supported authentication method where available.

8. Request remains pending

The relationship or identity information may require operator or departmental review. Keep the reference number and check later.

9. Wrong person was added

Do not complete card creation for the wrong person. Contact an authorised centre and follow the official correction process.

10. An agent asks for payment

Do not pay an unknown person for guaranteed approval. Ask about authorised charges and obtain a receipt at an official centre.

Family-Member Addition Safety Precautions

• Do not share an OTP with an unknown caller
• Do not upload documents to an unofficial website
• Do not install an unofficial Ayushman APK file
• Do not submit a false family relationship
• Do not use altered birth or marriage documents
• Do not use another person’s face or fingerprint
• Do not pay an agent for guaranteed approval
• Do not share an ATM PIN, UPI PIN, CVV or banking password
• Do not leave original documents with an unknown operator
• Do not create duplicate beneficiary records

Use only the official beneficiary portal, official Ayushman App or an authorised service centre. Review every family and identity detail before submitting the request.

Ayushman Card Family-Member Helpline

Beneficiaries who need official guidance may contact the national PM-JAY toll-free helpline.

Keep the following information ready:

• Existing beneficiary’s name
• State and district
• Family ID or PM-JAY ID
• New member’s name and relationship
• Type of relationship document available
• Current request or eKYC status
• Error or rejection message
• Acknowledgement number, if available

Frequently Asked Questions

Final Words

An eligible Ayushman Card household may be able to add a genuine family member when the relationship is supported by an accepted official document. Common situations include birth, marriage, legal adoption and a genuine family member missing from the household record.

Before submitting the request, verify the existing family, collect valid identity and relationship documents and make sure an existing beneficiary can complete the required authentication.

After approval, complete the new member’s eKYC, check the status and download the generated card. Never use false documents, create duplicate records or pay an unknown person for guaranteed approval.