What Is the Official Ayushman App?

The Ayushman App is the official mobile application associated with Ayushman Bharat Pradhan Mantri Jan Arogya Yojana, commonly known as AB PM-JAY.

It is intended to help eligible beneficiaries and other authorised stakeholders access Ayushman Card-related services through a mobile device.

The application may help an eligible beneficiary:

• Log in using an active mobile number
• Select a state and applicable scheme
• Search for an eligible household
• Select an eligible family member
• Complete a supported eKYC process
• Access or download an approved Ayushman Card
• Review card or beneficiary information
• Use additional support services available in the current app version

How to Identify the Official Ayushman App

Several unofficial applications use words such as Ayushman, PM-JAY, health card or government scheme in their titles. Check the app details carefully before installing anything.

Main Features of the Ayushman App

Available features can change with updates, beneficiary categories and state-level implementation. The app may provide access to the following services:

How to Download the Ayushman App for Android

1. Open the Google Play Store on your Android phone.
2. Search for Ayushman App.
3. Open the app listing.
4. Confirm that the developer is shown as National Health Authority.
5. Check that the package link contains com.beneficiaryapp.
6. Select the Install button.
7. Wait for the installation to complete.
8. Open the app from the phone’s app menu.
9. Review the requested permissions before allowing access.

How to Download the Ayushman App for iPhone

The official Ayushman App is also available through Apple’s App Store for supported Apple devices.

1. Open the App Store on the iPhone or iPad.
2. Search for Ayushman App.
3. Open the app listing.
4. Confirm that the provider is shown as National Health Authority.
5. Review the device compatibility information.
6. Select Get or the download icon.
7. Complete Apple ID, Face ID or device authentication.
8. Wait for the app to install.
9. Open the app and review the requested permissions.

How to Log In to the Ayushman App

Button names and screens may change with app updates. The general login process is described below.

1. Open the official Ayushman App.
2. Select the beneficiary login option.
3. Choose the preferred language if the option is displayed.
4. Enter an active mobile number.
5. Complete the captcha or security check if requested.
6. Request a login OTP.
7. Enter the OTP received on the mobile phone.
8. Accept the required consent or terms after reading them.
9. Select the correct state.
10. Select the applicable PM-JAY or state health scheme.
11. Continue to beneficiary search.

How to Search for a Beneficiary in the Ayushman App

Search options can differ by state and scheme. The app may allow a beneficiary search using:

• Aadhaar number
• Family ID
• PM-JAY beneficiary ID
• Ration-card number
• State health-scheme ID
• Name and location details
• Another identifier supported by the selected state

General search process

1. Log in to the official app.
2. Select the correct state.
3. Select the applicable scheme.
4. Choose one of the available search methods.
5. Enter the requested beneficiary or household information.
6. Review the displayed search results.
7. Open the matching household record.
8. Select the correct family member.
9. Check the displayed eKYC or card status.

How to Check Ayushman Card Eligibility in the App

A matching family or beneficiary record may indicate that the person is included under the selected scheme. Review the information carefully before starting card creation.

Check:

• Beneficiary’s full name
• Age or date-of-birth information
• Gender
• State and district
• Family relationship
• Selected scheme
• Current eKYC status
• Current card-generation status

How to Create an Ayushman Card Using the App

1. Log in to the official Ayushman App.
2. Select the correct state and scheme.
3. Search for the eligible family.
4. Open the matching household record.
5. Select the family member who needs the card.
6. Review the beneficiary details.
7. Select the available card-creation or eKYC option.
8. Choose an available authentication method.
9. Complete the required identity verification.
10. Capture a live photograph when requested.
11. Confirm the displayed demographic and family information.
12. Submit the card-creation request.
13. Check whether the request is approved or under verification.
14. Download the card after it is generated.

How to Complete eKYC in the Ayushman App

The authentication methods displayed may vary by state, beneficiary record and app version.

Available methods may include:

• Aadhaar OTP authentication
• Aadhaar face authentication
• Operator-assisted biometric authentication
• Another approved verification workflow

General eKYC process

1. Select the correct beneficiary.
2. Choose the displayed eKYC option.
3. Select an available authentication method.
4. Enter or confirm the required identity details.
5. Complete OTP or face authentication.
6. Allow camera access when face verification is selected.
7. Capture a clear beneficiary photograph when requested.
8. Review the returned demographic information.
9. Confirm the family relationship where required.
10. Submit the verification request.
11. Check the resulting eKYC or card status.

How to Download an Ayushman Card from the App

A card-view or download option may become available after eKYC and card approval are complete.

1. Open and log in to the Ayushman App.
2. Select the correct state and scheme.
3. Search for the beneficiary family.
4. Select the approved family member.
5. Check whether the card is shown as generated.
6. Select the available view or download option.
7. Complete additional authentication if requested.
8. Save the card on the mobile device.
9. Open the saved card and verify the details.
10. Keep a secure digital copy and print it if convenient.

How to Redo eKYC in the Ayushman App

The app may show a Redo eKYC option for supported beneficiary records. Use it when the official system permits the beneficiary to repeat identity verification.

Redo eKYC may be relevant when:

• An earlier eKYC attempt failed
• Verification remains incomplete
• The app specifically displays a Redo eKYC option
• The beneficiary photograph needs to be captured again
• An authorised operator advises the beneficiary to repeat verification

1. Log in to the official app.
2. Find the correct family record.
3. Select the relevant beneficiary.
4. Check whether Redo eKYC is available.
5. Select the option.
6. Choose a supported authentication method.
7. Complete verification again.
8. Review the updated details.
9. Submit the request.
10. Check the new eKYC and card status.

How to Submit an Ayushman Grievance Through the App

Current app versions may provide access to grievance-redressal services. The available form and categories can change.

1. Open and log in to the official Ayushman App.
2. Open the services or support section.
3. Select the grievance or complaint option where available.
4. Choose the relevant complaint category.
5. Enter the beneficiary and contact details requested.
6. Describe the issue clearly.
7. Add supporting information or evidence where supported.
8. Review the information before submission.
9. Submit the grievance.
10. Save the complaint or reference number.

Common Ayushman App Problems and Solutions

1. App does not install

Check device compatibility, available storage, internet connection and operating-system version. Download only from the official app store.

2. OTP is not received

Check the mobile number, network connection and SMS inbox. Wait before requesting another OTP.

3. Captcha does not load

Check the internet connection, close and reopen the app, update the app or try again later.

4. Beneficiary record is not found

Verify the selected state and scheme. Try another available family or beneficiary identifier.

5. Demographic details do not match

Compare the beneficiary record with Aadhaar or the accepted identity document. Check the name, age, gender and family information.

6. Face authentication fails

Use sufficient lighting, clean the camera lens, keep the face clearly visible and follow the displayed instructions.

7. eKYC remains pending

The request may be under verification. Check the status later and seek authorised assistance when it remains pending.

8. Card does not generate

Confirm that eKYC is approved and the correct beneficiary is selected. Review any error or pending message.

9. Download button is missing

The card may not yet be generated, another authentication step may be required or the request may be pending.

10. App closes or becomes unresponsive

Update the app, restart the device, clear sufficient storage and try again using a stable connection.

Ayushman App Safety Precautions

• Do not download an unofficial APK file
• Do not install the app from a link sent by an unknown person
• Do not share a login or Aadhaar OTP with an unknown caller
• Do not publicly post an Aadhaar or Ayushman Card image
• Do not pay an agent for guaranteed approval
• Do not enter an ATM PIN, UPI PIN, card CVV or banking password
• Do not allow another person to use your face for authentication
• Do not use false family or identity information
• Do not grant unnecessary permissions to an unofficial application

Review the privacy and permission information displayed by the official app store. Camera access may be required for face authentication or photograph submission, and contact information may be required for beneficiary services.

Ayushman App and ABHA App Are Different

Ayushman App Helpline

Beneficiaries who need official PM-JAY support may contact the national toll-free helpline.

Keep the following information ready:

• Beneficiary name
• State and district
• Registered mobile number
• Family ID or PM-JAY ID, if available
• Phone model and operating system
• App version, if visible
• Error message or screenshot
• Date and approximate time of the problem

Frequently Asked Questions

Final Words

The official Ayushman App provides mobile access to Ayushman Card-related beneficiary services. It is available through Google Play and Apple’s App Store under the National Health Authority.

After installing the official app, select the correct state and scheme, search for the eligible household and review the beneficiary details carefully. Complete only the identity-verification options displayed by the official system.

When the card is approved and generated, download it securely and verify that the information is correct. Avoid unofficial APK files, unknown websites and agents promising guaranteed approval.