PM Surya Ghar Application Rejected 2026: Reasons, Correction and Grievance Guide

Returned for Correction, Rejected and Failed Are Not the Same

What to Do Immediately After Seeing “Rejected”

1. Log in through the official consumer portal yourself.
2. Save a full screenshot showing application ID, status, date and authority.
3. Open every remark, reason, attachment and correction field.
4. Download or photograph the current application and uploaded records.
5. Identify the rejected stage before editing anything.
6. Compare the remark with physical equipment, invoice, bill and bank records.
7. Ask the vendor for a written response when its work or upload caused the issue.
8. Correct only the field or system element supported by evidence.
9. Resubmit through the same application where that option exists.
10. Raise an official grievance when the rejection is unclear, incorrect or cannot be corrected in the interface.

Use the PM Surya Ghar application-status guide to identify the responsible stage.

PM Surya Ghar Rejection Reason Matrix

Registration and Consumer-Detail Rejection

• Choose the correct State and DISCOM.
• Enter the consumer account number exactly as the electricity bill shows it.
• Check whether leading zeroes, hyphens or sub-division codes are required.
• Use the active mobile number and email linked to the application.
• Confirm applicant name and connection-holder relationship.
• Check installation address and pin code.
• Check tariff category and residential status.
• Confirm that the consumer account is active and not permanently disconnected.

Duplicate Application or Previous Subsidy Problem

The scheme provides CFA once after installation for an eligible system and controls additional CFA for a pre-existing subsidised rooftop plant through the remaining eligible capacity up to the overall limit. A duplicate active application, old Phase-II application or past subsidy record can therefore require manual review.

• Search the consumer login for all application IDs.
• Check old rooftop-solar applications under the same consumer connection.
• Check whether CFA was already received for an earlier system.
• Calculate only the eligible balance for a genuine capacity expansion.
• Do not cancel a valid older claim without understanding its status.
• Raise a grievance with both application IDs when duplication cannot be resolved.

Scheme Eligibility Rejection

Recheck every condition using the PM Surya Ghar eligibility guide .

Load, Phase or Feasibility Rejection

The operational guidelines and later government updates provide deemed acceptance or simplified technical-feasibility treatment up to 10kW, with automatic load enhancement. Practical integration can still produce incorrect data, phase, meter or local-workflow issues that need correction.

• Check whether proposed capacity is entered in kW or kWp correctly.
• Compare sanctioned load and current connection phase.
• Check whether the vendor selected a single- or three-phase inverter correctly.
• Check any pending connection conversion or load-enhancement record.
• Confirm the local DISCOM has implemented the simplified workflow.
• Preserve any deemed-acceptance or approval screen.
• Raise a grievance when a sub-10kW application is rejected without a clear current-rule explanation.

Use the feasibility, load and phase guide .

Vendor Selection or Installation-Responsibility Rejection

• The installer must be registered on the National Portal for CFA.
• The selected vendor in the portal should match the contractual installer.
• The company name and bank account should match the agreement and invoice.
• The vendor should provide the agreed design and minimum technical specifications.
• The vendor should assist with accurate portal details through the consumer login.
• The consumer retains portal rights and should verify every upload.

Verify the company using the registered-vendor guide .

Document, Invoice or Photograph Rejection

Prepare the full file with the PM Surya Ghar documents checklist .

Installed Capacity Mismatch Rejection

CFA is calculated from eligible module DC capacity rather than inverter size. A rejection can arise when portal capacity, invoice, PCR, inspection and physical module labels do not match.

• Count physical modules.
• Read the exact wattage of the installed model.
• Calculate total DC capacity without rounding upward.
• Compare it with invoice and Project Completion Report.
• Check inverter capacity separately.
• Correct every record and subsidy expectation together.

Confirm the appropriate size with the home solar system-size guide and subsidy with the CFA calculation guide .

DCR Solar-Module Rejection

Domestically manufactured modules made from domestically manufactured cells are an essential CFA condition. The guidelines state that non-DCR modules in any form make the installation ineligible.

• Check the exact module manufacturer and model.
• Check physical serial labels.
• Check domestic-module and domestic-cell declaration.
• Check current applicable ALMM and technical evidence.
• Check whether any module was substituted or mixed.
• Match the invoice and portal with the physical array.
• Demand compliant replacement at vendor cost when its supply caused rejection.

Follow the complete DCR verification guide .

Inverter, MPPT or Phase Mismatch Rejection

Review the full inverter-selection guide .

DISCOM Inspection Rejection

The DISCOM conducts physical inspection, signs the applicable agreement and follows a National Portal checklist. It may send the application back for correction or reject it with adequate justification.

• Read the full inspection report or portal remark.
• Separate physical defects from documentation mismatch.
• Check structure, module clearance, wiring and labels.
• Check isolation, surge protection and earthing.
• Check inverter, phase and anti-islanding.
• Check meter point and approved connection.
• Retest every corrected electrical item.
• Request re-inspection or portal review through the stated route.

Use the DISCOM inspection checklist and the installation-process guide .

Net Meter or Metering Agreement Rejection

• Confirm approved metering mechanism and State rule.
• Check meter type, phase and technical specification.
• Check meter board, point of connection and wiring direction.
• Check whether the correct agreement is signed.
• Check meter-vendor enlistment where consumer procurement is allowed.
• Check smart-meter or AMISP route in the area.
• Correct the single-line diagram when the point of connection changes.

Follow the PM Surya Ghar net-meter guide .

Hybrid, Zero-Export or Off-Grid Rejection

Compare the system through the on-grid, hybrid and off-grid guide .

E-Token Not Activated or Redemption Failed

The official workflow activates the e-token after necessary documents and DISCOM inspection are complete, using the eligible CFA based on actual installed capacity. A token problem therefore needs to be separated from an inspection rejection.

• Confirm DISCOM approval is final in the consumer login.
• Check actual installed capacity and eligible CFA.
• Check whether a correction is still open.
• Check consumer bank and loan details.
• Use the consumer’s own login for redemption.
• Record the token status and any error code.
• Raise a grievance when approval exists but activation does not occur.

Track the stage through the subsidy-payment status guide .

Bank Validation or Subsidy Payment Failure

The consumer must provide bank evidence certifying that the account belongs to the concerned consumer. A failed bank validation does not necessarily mean that the rooftop project was rejected.

Linked Solar Loan Account Rejection or Mismatch

Where a solar loan is linked, CFA is transferred first to the outstanding loan account up to the outstanding amount, with any eligible remainder going to the consumer account. A wrong, closed or unlinked loan account can therefore delay payment even after installation approval.

• Check lender name and loan account number.
• Check whether the loan is active and linked to the same consumer.
• Obtain current outstanding principal confirmation.
• Check whether the loan was prepaid or closed before CFA.
• Check bank integration and portal update.
• Preserve sanction letter, repayment schedule and bank acknowledgement.

Review finance processing through the PM Surya Ghar solar-loan guide .

When the Vendor Caused the Rejection

The guidelines state that deficiencies in system quality or components causing non-disbursal of CFA or non-commissioning by the DISCOM must be rectified by the vendor. Registered vendors can also face de-registration or penalties for non-standard, poor-quality or non-compliant installations after due notice.

• Send the rejection remark to the vendor in writing.
• Identify the equipment, quality or upload failure under its control.
• Demand a dated correction plan.
• Require compliant replacement without extra consumer cost where vendor fault caused the issue.
• Keep old and replacement serial numbers.
• Update invoice, PCR, photographs and portal together.
• Hold unpaid contractual retention where legally and contractually appropriate.
• Escalate vendor non-response through the portal grievance process.

Preserve CMC and warranty rights using the rooftop solar maintenance and warranty guide .

Step-by-Step Correction Process

1. Copy the exact rejection or correction remark without paraphrasing.
2. Identify the authority: portal, DISCOM, vendor, NPIA, bank or lender.
3. Identify whether the cause is data, document, physical system or eligibility.
4. Preserve the original record and physical evidence.
5. Obtain corrected source documents from the issuing authority.
6. Make compliant physical changes through the registered vendor where required.
7. Retest electrical and safety corrections.
8. Update all related records, not only one portal field.
9. Submit through the existing application’s correction facility when available.
10. Save submission acknowledgement and new status.
11. Request re-inspection or review where instructed.
12. Raise a tracked grievance when no correction route exists or the reason is disputed.

Should You Correct the Same Application or Apply Again?

The central operational guidelines state that DISCOMs may send an application back for correction or reject it with justification, but they do not create one universal re-application rule for every rejection scenario. The live portal and concerned authority determine whether the same application can be reopened, reviewed or must be replaced.

Official PM Surya Ghar Grievance Process

The residential guidelines provide grievance routes through the National Portal, portal app and National Call Centre. A unique tracking ID is created so the consumer can monitor resolution. The guidelines state a 30-day grievance-resolution period. A March 2026 government update states that call centre number 15555 was operational in 12 languages.

1. Use the consumer’s own National Portal login.
2. Select the correct application ID and grievance category.
3. State the exact status and authority.
4. Copy the complete rejection reason.
5. Explain why the rejection is incorrect or how the correction is blocked.
6. Attach legible supporting evidence.
7. Request a specific remedy rather than only saying “please solve”.
8. Save the unique grievance tracking ID.
9. Track SMS, email and portal updates.
10. Escalate with the first grievance ID if the response is incomplete.

Ready Complaint Format for a Rejected Application

Evidence Checklist for Rejection Review

• Application ID and full status screenshot
• Exact rejection or correction remark
• Recent electricity bill
• Consumer identity and address proof where relevant
• Feasibility, deemed-acceptance or load record
• Vendor agreement and registered-vendor details
• GST invoice and payment receipts
• Project Completion Report
• DCR declaration and module records
• Module and inverter serial photographs
• Final roof layout and single-line diagram
• Electrical test and earthing report
• DISCOM inspection report and correction photographs
• Meter application, test and agreement
• E-token screen and error code
• Bank proof and bank-confirmation letter
• Loan sanction and outstanding statement
• Vendor emails, tickets and service reports
• Grievance tracking IDs and responses

Common Rejection-Removal Scams

• Check status only in the consumer’s official login.
• Keep OTP, password, PIN and card details private.
• Use only official charges and verified company or government channels.
• Never sign a false completion or inspection report.
• Report suspected bribery or fraud through appropriate official and police channels.

Frequently Asked Questions

Correct the Reason, Not Only the Status Screen

A rejection is resolved when the underlying consumer record, eligibility, installation, document, inspection or bank issue is corrected and the responsible authority accepts the evidence. Changing one portal field while leaving the physical plant or source record unchanged can lead to another rejection.

Begin with the complete PM Surya Ghar guide , calculate project costs with the 1kW , 2kW and 3kW guides , and verify roof capacity with the rooftop-area guide .