What Is Ayushman Card Application Status?

Ayushman Card status indicates the current stage of the beneficiary’s verification or card-generation process. It may help determine whether further action is needed before the card can be downloaded.

The displayed information may indicate whether:

• The beneficiary record has been found
• Identity verification has been started
• eKYC is incomplete or pending
• The submitted information is under review
• The card request has been approved
• The card has been generated
• A correction or another verification step is required
• The card is available to view or download

When Should You Check the Ayushman Card Status?

You should check the status after:

• Completing Ayushman Card eKYC
• Submitting a new card-creation request
• Using Aadhaar OTP or face authentication
• Visiting an authorised operator for biometric verification
• Submitting corrected beneficiary details
• Completing a Redo eKYC process
• Adding an eligible family member
• Finding that the card-download button is unavailable

Details Required to Check Ayushman Card Status

The information required depends on the search options displayed for the selected state and scheme.

How to Check Ayushman Card Status Through the Beneficiary Portal

The official portal layout may change, but the general process is as follows.

1. Open the official beneficiary portal at beneficiary.nha.gov.in.
2. Select the beneficiary login option.
3. Enter an active mobile number.
4. Complete the captcha or security verification.
5. Request and enter the login OTP.
6. Select the beneficiary’s state.
7. Select the applicable PM-JAY or state health scheme.
8. Choose an available beneficiary-search method.
9. Enter the Aadhaar number, family ID, PM-JAY ID, ration-card number or another supported identifier.
10. Open the matching household record.
11. Select the family member whose status you want to check.
12. Review the displayed eKYC or card information.
13. Check whether another verification action is required.
14. Select the card-view or download option when the card is generated.

How to Check Status Through the Ayushman App

The official Ayushman App can be used to search for beneficiaries, complete eKYC and access an approved card.

1. Open the official Google Play Store or Apple App Store.
2. Search for the official Ayushman App.
3. Confirm that the application is associated with the National Health Authority.
4. Install and open the application.
5. Select the beneficiary login option.
6. Enter an active mobile number and verify the OTP.
7. Select the correct state and scheme.
8. Search for the eligible family.
9. Open the matching family record.
10. Select the relevant beneficiary.
11. Review the displayed eKYC and card status.
12. Complete any pending action shown by the app.
13. Download the card if it has been generated.

Meaning of Different Ayushman Card Statuses

The exact wording may vary. The following table explains the general meaning of commonly displayed stages.

How to Check Ayushman Card eKYC Status

eKYC status shows whether identity verification has been successfully completed for the selected beneficiary.

1. Log in to the official beneficiary portal or app.
2. Select the correct state and scheme.
3. Search for the beneficiary family.
4. Open the matching household record.
5. Select the family member whose eKYC was submitted.
6. Review the displayed eKYC information.
7. Check whether the system shows incomplete, pending, approved or another stage.
8. Complete any additional verification action displayed.

How to Check Ayushman Card Approval Status

Successful eKYC and card approval may be separate stages. A beneficiary can complete authentication but still see the request under review.

Check whether the selected beneficiary shows:

• Successful identity authentication
• Completed eKYC
• Submitted card request
• Approval or verification message
• Generated card information
• View, print or download option

How to Check Whether the Card Is Available to Download

A view or download button may become available after the card is generated.

1. Log in to the official beneficiary system.
2. Search for the correct household.
3. Select the approved beneficiary.
4. Check whether the card shows as generated.
5. Select the available view or download option.
6. Complete any final authentication requested.
7. Save the card securely on the device.

What to Do If Ayushman Card Status Is Pending

A pending status may indicate that identity, family or card information is still being reviewed.

1. Open the beneficiary’s complete details.
2. Check whether eKYC is fully completed.
3. Look for a message requesting another action.
4. Confirm that the correct beneficiary was selected.
5. Review the name, age, gender and photograph.
6. Do not submit conflicting information repeatedly.
7. Check the status again later.
8. Visit an authorised assistance centre if it remains pending without explanation.
9. Call the official helpline for guidance when required.

What to Do If the Status Is Rejected

Rejection may occur because identity authentication failed, beneficiary details did not match or the submitted information required correction.

Possible causes include:

• Wrong beneficiary selected
• Name spelling mismatch
• Age or date-of-birth mismatch
• Gender mismatch
• Unclear beneficiary photograph
• Failed Aadhaar OTP, face or biometric verification
• Incorrect family relationship
• Unsupported or unclear document
• Duplicate or conflicting request

Recommended steps

1. Read the rejection message carefully.
2. Compare the beneficiary record with the identity document.
3. Determine which information is incorrect.
4. Collect valid supporting documents.
5. Use the displayed correction or Redo eKYC option when available.
6. Seek help from an authorised operator if self-correction is unavailable.
7. Submit the information again only through the permitted official process.

What to Do If the Beneficiary Record Is Not Found

A missing search result is different from a pending card status. It may mean that the selected search information does not match the database.

1. Confirm that the correct state is selected.
2. Check whether more than one scheme is available.
3. Try another supported search method.
4. Check the spelling of the beneficiary’s name.
5. Search using another eligible family member.
6. Check older family ID or ration-card details.
7. Visit an authorised Common Service Centre or Ayushman help desk.
8. Contact the official helpline when necessary.

How to Check Ayushman Card Status Offline

A beneficiary who cannot access the online portal or app may request assistance from an authorised service point.

Depending on local availability, assistance may be available from:

• An Ayushman help desk at an empanelled hospital
• An authorised Common Service Centre
• A State Health Agency assistance centre
• An authorised beneficiary-verification camp
• Another officially designated service centre

Carry:

• Aadhaar card or accepted identity document
• Active mobile phone
• Family ID, ration card or PM-JAY ID
• State scheme ID where applicable
• Application or eKYC reference information, if available

Common Status Check Problems and Solutions

1. Login OTP is not received

Check the mobile number, network connection and message inbox. Wait before requesting another OTP.

2. Wrong state or scheme was selected

Return to the search page and choose the state and scheme associated with the beneficiary record.

3. Family record is not displayed

Try another supported identifier, such as Aadhaar, family ID, PM-JAY ID or ration-card number.

4. Status does not change

Check whether an eKYC, correction or authentication action remains pending. Contact an authorised centre when no action is displayed for an extended period.

5. Approved status appears but no download button is visible

Check whether the card has been generated, select the correct beneficiary and log in again.

6. eKYC shows incomplete

Complete the available Aadhaar OTP, face, fingerprint or operator-assisted verification method.

7. Incorrect details appear

Do not proceed using another person’s details. Use the authorised correction process for incorrect beneficiary information.

8. Portal or app is not working

Check the internet connection, update the official app, refresh the page or try again later.

9. Downloaded card is old

Search for the latest approved beneficiary record and download the card again from the official system.

10. An agent asks for payment to change status

Do not pay for a promise of instant approval. Obtain assistance through an authorised centre or the official helpline.

What to Do After the Ayushman Card Is Approved

1. Open the approved beneficiary record.
2. Check that the name, age, gender and photograph are correct.
3. Select the card-view or download option.
4. Complete any final authentication.
5. Save the card securely.
6. Print a clear copy if convenient.
7. Find an empanelled hospital when treatment is required.
8. Confirm that the hospital offers the required speciality and package.
9. Carry the card and an accepted photo identity document.
10. Visit the hospital’s Ayushman help desk for beneficiary verification.

Ayushman Card Status Check Safety Precautions

• Do not share an OTP with an unknown caller
• Do not check status on an unofficial website
• Do not install an unknown Ayushman APK file
• Do not publicly share an Aadhaar or Ayushman Card image
• Do not pay an agent for guaranteed approval
• Do not provide an ATM PIN, UPI PIN or banking password
• Do not use another person’s beneficiary record
• Do not submit false relationship documents
• Do not leave original documents with an unknown operator

Ayushman Card Status Helpline

Beneficiaries who need official support may contact the national PM-JAY toll-free helpline.

Keep the following information ready:

• Beneficiary name
• State and district
• Registered mobile number
• Family ID or PM-JAY ID, if available
• Current eKYC or card status
• Error message displayed by the system
• Date of the application or eKYC attempt

Frequently Asked Questions

Final Words

Ayushman Card status can be checked through the official PM-JAY beneficiary portal or the official Ayushman App. Select the correct state, scheme, family and beneficiary before reviewing the eKYC and card-generation stage.

If the status is pending, check whether identity verification or another action remains incomplete. If it is rejected, review the reason and use the official correction or Redo eKYC process where available.

After the card is approved and generated, download it securely and verify that the beneficiary details are correct. Never share confidential OTPs or banking credentials with an unknown person.