What Is a PM-JAY ID?

PM-JAY ID is a term commonly used for an identifying number connected with a beneficiary or family record under Ayushman Bharat Pradhan Mantri Jan Arogya Yojana.

The identifier may help an authorised system or operator:

• Locate an existing beneficiary
• Locate a family record
• Check whether a card was generated
• Review the beneficiary’s eKYC status
• Download the generated card
• Verify the beneficiary at an empanelled hospital
• Connect treatment transactions with the correct patient
• Register or track an official grievance

PM-JAY ID, Family ID, Beneficiary ID and Card Number

Several identifiers may appear during beneficiary search and card creation. They can serve different purposes.

Where Can You Find the PM-JAY or Beneficiary ID?

The number may be available in one or more of the following places:

• Digital Ayushman Card PDF
• Printed Ayushman Card
• Official Ayushman App beneficiary record
• Official PM-JAY beneficiary portal
• Card-generation acknowledgement
• Authorised CSC or operator system
• Ayushman help desk at an empanelled hospital
• Earlier hospital admission or discharge document
• Official PM-JAY grievance or support record
• SMS or official communication where applicable

Check the Printed or Digital Ayushman Card

Start by reviewing the latest official card copy rather than an old screenshot or an image forwarded through messaging apps.

Check for:

• Beneficiary’s full name
• Beneficiary photograph
• Age or date-of-birth information
• Gender
• State or scheme information
• Family or beneficiary reference
• PM-JAY or card-identification number
• QR code or digital verification element
• Card-generation information

How to Check PM-JAY ID Through the Beneficiary Portal

Search fields and displayed labels may change. Follow the options currently available on the official website.

1. Open the official beneficiary portal at beneficiary.nha.gov.in.
2. Select beneficiary login.
3. Enter an active mobile number.
4. Complete the captcha or security check.
5. Request and enter the login OTP.
6. Select the correct state.
7. Select the applicable PM-JAY or state scheme.
8. Select an available search method.
9. Search using Aadhaar, Family ID, PM-JAY ID or another displayed option.
10. Open the matching family record.
11. Review every family member.
12. Select the correct beneficiary.
13. Check the eKYC and card-generation status.
14. Open the card details where available.
15. Copy the identifier exactly as displayed.
16. Download the generated card for future reference.

How to Find PM-JAY ID Through the Ayushman App

1. Install or update the official Ayushman App.
2. Confirm that the developer is the National Health Authority.
3. Open the app and select beneficiary login.
4. Enter an active mobile number.
5. Complete login OTP verification.
6. Select the correct state.
7. Select the applicable scheme.
8. Search for yourself or a family member.
9. Use Aadhaar, Family ID or another available method.
10. Open the matching household.
11. Select the correct beneficiary.
12. Review the beneficiary and card information.
13. Check whether eKYC is complete.
14. Check whether the card is generated.
15. Download the card where available.
16. Review the number shown on the official card.

How to Search for PM-JAY ID Using Aadhaar

Aadhaar may be available as a beneficiary-search method after the correct state and scheme have been selected.

1. Log in to the official portal or app.
2. Select the correct state.
3. Select the correct scheme.
4. Select Aadhaar as the search method.
5. Enter the beneficiary’s Aadhaar number carefully.
6. Complete the displayed consent or verification step.
7. Open the matching family or beneficiary record.
8. Confirm the name, age and gender.
9. Check the card-generation status.
10. Download the generated card.

How to Search Using Family ID

A Family ID may identify the eligible household and display the members connected with it.

1. Select the correct state and scheme.
2. Select Family ID as the search method where available.
3. Enter the complete Family ID carefully.
4. Open the matching household.
5. Review the family head.
6. Review every member’s name, age and relationship.
7. Select the correct beneficiary.
8. Check the individual eKYC and card status.
9. Download the correct individual card.

Can You Search Using a Ration-Card Number?

A ration-card number may be accepted as a state-supported Family ID or household search reference in some workflows. It may not appear as a search option in every state.

When the option is available:

1. Select the correct state.
2. Select the correct scheme.
3. Choose Family ID or ration-card search where displayed.
4. Enter the number exactly as printed.
5. Open the matching family.
6. Review all household members.
7. Select the beneficiary and check the generated card.

Can You Find PM-JAY ID Using Only a Mobile Number?

A mobile number is commonly used for login and OTP. It may not be a universal beneficiary-search identifier for every family.

After logging in with an active mobile number, you may still need:

• Aadhaar number
• Family ID
• Existing PM-JAY ID
• Ration-card or state family information
• Another family member’s beneficiary record
• State and scheme selection

How to Find PM-JAY ID Without the Ayushman Card

A lost, damaged or unavailable card does not necessarily mean that the beneficiary record is lost.

Use one or more of these options:

• Search through the official Ayushman App
• Search through the beneficiary portal
• Search using Aadhaar
• Search using Family ID
• Search using ration-card information where supported
• Search using another family member’s record
• Visit an authorised CSC
• Visit an empanelled hospital’s Ayushman help desk
• Call the official PM-JAY helpline

How to Find PM-JAY ID Through an Authorised CSC

1. Find a CSC currently providing PM-JAY services.
2. Call the centre before visiting.
3. Carry Aadhaar or another accepted identity document.
4. Carry Family ID, ration card or existing card information.
5. Carry an active mobile phone.
6. Ask the operator to search the existing beneficiary record.
7. Confirm the correct state and scheme.
8. Review the complete family.
9. Select the correct beneficiary.
10. Check the eKYC and card-generation status.
11. Download the official card.
12. Collect any authorised service receipt.
13. Collect every original document before leaving.

How to Find the Beneficiary ID at an Empanelled Hospital

An Arogya Mitra at the hospital’s Ayushman help desk may search and verify the beneficiary through the official system.

1. Visit a currently empanelled PM-JAY hospital.
2. Ask for the Ayushman help desk.
3. Ask for the Arogya Mitra.
4. Provide Aadhaar or an accepted photo identity document.
5. Provide Family ID or ration-card information.
6. Provide any old card, screenshot or PM-JAY reference.
7. Ask the representative to search the beneficiary.
8. Confirm the correct family member.
9. Complete identity authentication where required.
10. Ask whether the card can be downloaded.
11. Ask for the exact identifier connected with the patient record.

Does Every Family Member Have a Separate ID?

The family may share a common household or Family ID, while individual members can have separate beneficiary records and Ayushman Cards.

When checking a family:

• Select each member individually
• Check each member’s eKYC status
• Check whether each card is generated
• Download each person’s correct card
• Do not use one person’s card for another

What If the PM-JAY Beneficiary Is Not Found?

Do not conclude that the family is ineligible after trying only one search method.

1. Confirm the correct state.
2. Review every applicable scheme displayed.
3. Search using Aadhaar.
4. Search using Family ID.
5. Search using an existing PM-JAY ID.
6. Search using ration-card information where supported.
7. Search using another family member.
8. Check the old and current household records.
9. Check whether the beneficiary appears under another family.
10. Check whether the 70-plus category applies.
11. Seek authorised operator assistance.

What If the PM-JAY ID or Card Is Not Generated?

Finding an eligible family does not always mean that the individual beneficiary has completed eKYC and card generation.

Possible reasons include:

• Beneficiary eKYC is pending
• Identity authentication has not been completed
• Name, age or gender does not match
• Wrong family member was selected
• Photograph capture is incomplete
• The request is under review
• Redo eKYC is required
• The request was rejected
• Card generation is still processing

Recommended action

1. Open the beneficiary record.
2. Check the current status.
3. Complete eKYC where required.
4. Correct demographic information where necessary.
5. Complete Redo eKYC if displayed.
6. Save the acknowledgement.
7. Check whether the card reaches the generated stage.

PM-JAY ID Found but eKYC Is Pending

A beneficiary reference may exist before the individual’s authenticated card is fully generated.

1. Open the correct beneficiary.
2. Check whether eKYC Pending is displayed.
3. Select an available authentication method.
4. Complete Aadhaar OTP where possible.
5. Use face authentication where supported.
6. Use authorised fingerprint authentication where supported.
7. Capture the beneficiary photograph.
8. Review all demographic details.
9. Submit the request.
10. Check the approval and card-generation status.

What If More Than One PM-JAY ID Appears?

Multiple records may result from an older family database, duplicate enrolment, changed household information or an incorrect Aadhaar mapping.

Before using any record:

1. Compare the beneficiary names.
2. Compare photographs.
3. Compare age and gender.
4. Check the family head.
5. Check the state and scheme.
6. Check which record has completed eKYC.
7. Check which card was used at a hospital.
8. Check whether treatment history exists.
9. Ask an authorised operator to review both records.
10. File a grievance when an incorrect duplicate cannot be resolved.

What If the Displayed ID Belongs to Another Person?

Stop the process when the displayed name, photograph, age or gender does not belong to the intended beneficiary.

• Do not complete eKYC using the wrong person’s record
• Do not upload the intended person’s photo to another beneficiary
• Do not use another person’s Aadhaar
• Do not use the incorrect card at a hospital
• Do not manually edit the card image

Correct action

1. Return to the complete family list.
2. Check all members with similar names.
3. Search again using the intended beneficiary’s Aadhaar.
4. Search using the Family ID.
5. Confirm age, gender and relationship.
6. Report an incorrect Aadhaar or photo mapping.
7. Use the authorised correction process.

Lost Ayushman Card and Forgotten PM-JAY ID

You may be able to recover the beneficiary record even when both the card and handwritten ID are unavailable.

1. Open the official beneficiary portal or app.
2. Select the correct state and scheme.
3. Search using Aadhaar.
4. Search using Family ID if Aadhaar search fails.
5. Search using another family member.
6. Open the correct beneficiary.
7. Check whether the card is generated.
8. Download the fresh official card.
9. Save it securely.
10. Print a clear copy when required.

Can You Use an Old PM-JAY ID or Old Ayushman Card?

An old identifier may still help locate the beneficiary, but the current official record should be checked before planned hospital treatment.

Verify:

• Whether the beneficiary is still found
• Whether the card remains generated
• Whether the name and photograph are correct
• Whether eKYC requires repetition
• Whether another current record exists
• Whether the state or scheme has changed
• Whether the hospital can authenticate the beneficiary

PM-JAY Beneficiary and Card Status Meanings

How to Download the Card After Finding the Beneficiary ID

1. Open the official beneficiary portal or Ayushman App.
2. Log in using an active mobile number.
3. Select the correct state and scheme.
4. Search for the existing beneficiary.
5. Open the correct family member.
6. Confirm that the card status shows generated.
7. Select the download option.
8. Complete authentication where required.
9. Download the official card file.
10. Check the beneficiary’s name and photograph.
11. Check the identifier shown on the card.
12. Save a secure digital copy.
13. Print a readable copy when required.

How Is the PM-JAY ID Used at a Hospital?

The ID can help the Arogya Mitra locate the patient’s beneficiary record. It does not replace identity authentication or medical evaluation.

1. Visit a currently empanelled hospital.
2. Go to the Ayushman or PM-JAY help desk.
3. Show the Ayushman Card or provide the PM-JAY reference.
4. Provide Aadhaar or another accepted photo ID.
5. Ask the Arogya Mitra to locate the beneficiary.
6. Confirm that the correct patient is selected.
7. Complete identity authentication.
8. Meet the relevant doctor.
9. Ask which treatment package applies.
10. Complete pre-authorisation where required.
11. Receive treatment under the approved package.

Can PM-JAY ID Be Used to Check Treatment Coverage?

The beneficiary or family identifier may help an authorised hospital or official system locate the correct family record and review applicable treatment usage.

Remember:

• The ₹5 lakh amount is health coverage, not cash
• General PM-JAY coverage is usually family-floater coverage
• Approved treatment packages are recorded against the family
• Another member’s treatment may affect available shared coverage
• The official hospital transaction system should confirm utilisation

PM-JAY ID for Senior Citizens Aged 70 Plus

A senior citizen aged 70 years or above may receive an Ayushman Vay Vandana Card after completing the applicable age and identity-verification process.

Check:

• Whether the senior appears under the 70-plus workflow
• Whether Aadhaar or age information is correct
• Whether eKYC is completed
• Whether the senior card has been generated
• Whether an existing PM-JAY family record also appears
• Whether another senior family member has a separate card
• Which coverage record the hospital is using

PM-JAY ID vs ABHA Number

PM-JAY ID Complaint and Official Helpline

Contact official support when an ID belongs to the wrong person, Aadhaar is mapped incorrectly, multiple beneficiary records appear or a generated card cannot be located.

Keep the following information ready:

• Beneficiary’s full name
• State and district
• Family ID, where available
• Existing PM-JAY ID or card number
• Last four Aadhaar digits where appropriate
• Active mobile number
• Current card and eKYC status
• Exact error message
• Wrong or duplicate ID information
• Name of CSC or hospital involved
• Screenshot or acknowledgement
• Previous grievance number

PM-JAY ID Fraud and Safety Precautions

• Do not publicly post the complete PM-JAY ID
• Do not share the full Ayushman Card image with unknown people
• Do not share an Aadhaar OTP with an unknown caller
• Do not install an unofficial Ayushman APK
• Do not enter identifiers on an unknown website
• Do not pay for a fake or duplicated PM-JAY ID
• Do not use another person’s card or identity
• Do not manually edit an Ayushman Card
• Do not create multiple records for the same person
• Do not pay to increase the ₹5 lakh treatment cover
• Do not believe promises of cash withdrawal from the card
• Do not leave original documents permanently with an operator
• Do not share an ATM PIN, UPI PIN, CVV or banking password
• Do not permit remote-screen access to an unknown person

Common PM-JAY ID Problems and Solutions

1. PM-JAY ID field does not accept the number

Confirm that you are entering a PM-JAY ID rather than Aadhaar, ration card, Family ID or ABHA number.

2. ID is not printed clearly

Download another official card copy from the beneficiary portal or Ayushman App.

3. Beneficiary is found but no card number appears

Check whether eKYC is pending and whether the card has reached the generated stage.

4. Aadhaar search shows another person

Stop the process and report the incorrect mapping through an authorised operator or grievance channel.

5. Multiple PM-JAY records appear

Compare the family, photograph, Aadhaar mapping and treatment history. Request official duplicate-record review.

6. Family ID finds the household but not one member

Check the latest family database and use the supported family-member addition or correction process.

7. Old card ID is not recognised at the hospital

Ask the Arogya Mitra to search by Aadhaar, Family ID or current beneficiary information and download the latest card.

8. PM-JAY ID is forgotten after changing mobile number

Log in with an active mobile number and search the existing family using Aadhaar or Family ID.

9. Agent asks money to generate an ID

Do not pay for guaranteed eligibility or a false beneficiary record. Use an authorised service point.

10. Hospital says PM-JAY ID has no balance

Ask for the official family-cover and transaction details rather than accepting only a verbal statement.

Frequently Asked Questions

Final Words

PM-JAY ID, Family ID, beneficiary ID and Ayushman Card number may refer to different parts of the beneficiary-identification process. Use the exact identifier displayed in the official beneficiary record or generated Ayushman Card.

Search through the official beneficiary portal or Ayushman App using the correct state, scheme, Aadhaar, Family ID or another supported method. Check the complete family and select the correct individual before downloading a card.

When the beneficiary is missing, an incorrect person appears or duplicate IDs exist, seek help from an authorised CSC, empanelled hospital help desk or official grievance channel. Never pay an agent for false eligibility, duplicated identification or a promised cash payment.